Privacy policy

Last updated: 7 June 2026

At House of Falguni, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop with us. By using our website, you agree to the practices described below.

1. Information We Collect

When you interact with our website or place an order, we may collect:

Your name, email address, phone number, and shipping/billing address;
Payment information (processed securely by our payment partners — we never see or store your full card details);
Order history and shopping preferences;
Information you share through emails, forms, or customer service conversations.

2. How We Use Your Information

We use your information to:

process and deliver your orders;
communicate with you about your purchase, updates, or promotions;
improve our products, services, and website experience;
keep transactions secure and prevent fraud.

3. Sharing of Information

We do not sell or trade your personal information.
We share data only with trusted service providers — such as payment gateways and courier partners — strictly to fulfil your order.
We may disclose information if required by law or to protect our legal rights.

4. Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and understand website traffic. You can disable cookies in your browser settings, though some features may not work as intended.

5. Data Security

We take reasonable steps to protect your information from unauthorised access, misuse, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Choices & Rights

You may request access to, correction of, or deletion of your personal information, and you can opt out of marketing communications at any time using the unsubscribe link or by contacting us. To manage how your data is shared, see our Your Privacy Choices page or reach out to us directly.